Privacy Policy

Last updated: January 31, 2026

At GadolAI, we believe in transparency and simplicity. This policy explains what information we collect, how we use it, and your rights regarding your data. We've kept it straightforward because your privacy matters.

Information We Collect

We collect minimal information necessary to provide our service:

• Account Information: Your name and email address when you create an account.
• Payment Information: Billing details are processed securely by Stripe. We do not store your credit card numbers—Stripe handles all payment data directly.
• Usage Data: Basic analytics such as feature usage patterns to help us improve the product.

Information We Do NOT Collect

To protect patient privacy, we explicitly do not collect:

• Patient names, dates of birth, or any identifying information
• Social Security numbers or insurance information
• The content of clinical notes you generate (these are processed transiently and not stored)
• Audio recordings from speech-to-text features (processed in real-time, then immediately discarded)

How We Use Your Information

The information we collect is used to:

• Provide and maintain your GadolAI account
• Process subscription payments through Stripe
• Send important service updates and announcements
• Improve our product based on aggregated, anonymized usage patterns
• Respond to your support requests

Third-Party Services

We use trusted third-party services to operate GadolAI:

• Stripe: For secure payment processing. View their privacy policy.
• Amazon Web Services (AWS): For secure cloud hosting infrastructure.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS/TLS), secure cloud infrastructure, and regular security audits. Access to user data is strictly limited to authorized personnel.

Data Retention

We retain your account information for as long as your account is active. If you choose to delete your account, we will remove your personal information within 30 days, except where retention is required by law.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Export your account information
• Opt out of non-essential communications

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notice on our website. Your continued use of GadolAI after changes indicates acceptance of the updated policy.